billing services
 

UMC’s  METERED BILLING and COLLECTION SERVICES are performed to the same professional standards used by professional public utilities. 

UMC invoices are always timely, completely accurate, and easy to understand.  Each invoice shows previous balance, amount paid, utility usage, rate, amount owed, and date due. Our toll-free 800 number, mailing address, and Web site address are also included.

In addition, UMC duplicates the rates of the local utility company serving a project, and whether metered or allocated, the billing fees are based on those charged by that of the local provider.  Water (hot, cold, space heating, etc.), sewer, trash, gas, electric can be billed singly or in any combination.

CUSTOMIZED  RUBs / ALLOCATION SERVICES allow us to invoice based on square footage, occupancy, ratio occupancy, weighted average, number of bedrooms and bathrooms, or a combination of these.

UMC Services Include:

  • Reliable, monthly billings for each resident; preparation, printing, and mailing. Bills are always timely, accurate, and easy to understand showing prior balance, amount paid, prior and current meter readings (if applicable), rate, amount owed and date due.
  • Individual meter reading and billing and prorated invoices for each move-in / move-out.
  • Live, courteous customer service via our toll-free 800 number and
    e-mail. We are very proud of our Customer Service.
  • Interactive Web site for customers.
  • Comprehensive monthly reports.
  • An aggressive collection program that has always produced the highest average collection rate in the industry.                
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© 2008 Utilities Management Concepts, INC. (UMC) • 605 W. Huntington Drive • Suite 500 • Monrovia, CA 91016   •  800.481.0050  •  626.359.9522 fax